Resume / CV

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Experience

2023 – Present

Technical Support / IT Support Engineer

Hadassah Academic College, Jerusalem

  • Provide end-to-end support...
  • Ensure 100% SLA compliance...
  • Administer Active Directory...
  • Develop PowerShell automation...
  • Document recurring issues and RCA...

Education

B.Sc. in Computer Science

Hadassah Academic College, Jerusalem

Technical Skills

Programming

  • Python
  • C++
  • C
  • C#
  • Java
  • JavaScript
  • MATLAB
  • SQL

Web & Database

  • Node.js
  • Express
  • REST APIs
  • Sequelize ORM
  • MariaDB / MySQL

QA & Automation

  • Selenium
  • Playwright
  • Postman
  • Appium
  • Unit Testing

Support & Infra

  • L1/L2 Troubleshooting
  • Active Directory
  • DNS / DHCP
  • TCP/IP
  • Windows Server
  • Linux

Tools & Core Concepts

  • Git / GitHub
  • Docker
  • PowerShell
  • OOP
  • Algorithms
  • Log Analysis
  • RCA