Curriculum Vitae · 2026

Resume.

A condensed view of my engineering experience, education, and toolkit. The full PDF version is available below.

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Summary

Computer Science engineer with hands-on experience in technical support, automation, and full-stack development. Proven background managing L1/L2 support for 4,500+ users with 100% SLA compliance, and a strong QA mindset rooted in real production troubleshooting. Comfortable across the stack — from Active Directory and PowerShell scripting to Node.js APIs and Python automation.

Experience

2023 — Present

Technical Support / IT Engineer

Hadassah Academic College · Jerusalem

  • Provide end-to-end support and advanced L1/L2 troubleshooting for an infrastructure of 4,500+ users.
  • Maintain 100% SLA compliance while resolving hardware, software, and complex network requests.
  • Administer Active Directory environments and provide comprehensive infrastructure-related support.
  • Develop PowerShell automation scripts to streamline routine administrative tasks and system checks.
  • Document recurring issues and run Root Cause Analysis (RCA) to improve workflows and system stability.

Education

2022 — 2026

B.Sc. in Computer Science

Hadassah Academic College · Jerusalem

  • Coursework: OOP, Data Structures, Algorithms, Internet Programming, Databases, Computer Vision, Operating Systems.
  • Project-driven curriculum spanning C++ game engineering, Node.js full-stack apps, and MATLAB image processing.

Technical Skills

Programming

  • Python
  • C++
  • C
  • C#
  • Java
  • JavaScript
  • MATLAB
  • SQL

Web & Database

  • Node.js
  • Express
  • REST APIs
  • Sequelize ORM
  • MariaDB / MySQL

QA & Automation

  • Selenium
  • Playwright
  • Postman
  • Appium
  • Unit Testing

Support & Infra

  • L1/L2 Troubleshooting
  • Active Directory
  • DNS / DHCP
  • TCP/IP
  • Windows Server
  • Linux

Tools & Core Concepts

  • Git / GitHub
  • Docker
  • PowerShell
  • OOP
  • Algorithms
  • Log Analysis
  • RCA